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If you’re interested in a Microsoft Store refund, you can follow the steps on Microsoft’s support page.
#Cyberpunk 2077 refund full#
As pointed out by Ars Technica, CD Projekt's reported 30,000 refunds and 2.23 million costs cover only its 'Help Me Refund. Cyberpunk 2077: To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077. Ask PlayStation December 18, 2020Īs for Microsoft, it’s also offering Cyberpunk 2077 refunds to anyone who has purchased the game via its Microsoft Store, but it's not removing the game from its digital storefront at this time. Cyberpunk 2077 was able to sell approximately 13.7 million copies. Please visit the following link to initiate the refund. Cyberpunk 2077 developer CD Projekt Red says it intends to refund players out of the company’s own pocket if they can’t get refunds from other stores. SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. To get your refund from the PlayStation Store, Sony said you need to visit this site, then sign in to your PlayStation account, and submit a request.
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In announcing its refund process on 17 December 2020, Sony's Ask PlayStation Twitter account tweeted: "SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund." You just need proof of purchase, and then you can email CD Projekt Red at on Retail Refunds /nFMbhvokvl- Cyberpunk 2077 December 18, 2020 In a statement on Twitter on 18 December 2020, the studio said it will honor every refund request it receives until 21 December 2020, including physical copies of the game. Previously, refunds were distributed for some Cyberpunk consumers on Xbox who purchased the game on the Microsoft Store, which goes against the company's policy of all digital game sales being final upon completing a purchase. CD Projekt Red hasn't announced when Cyberpunk 2077 will return to the PlayStation Store, but it is "working hard" to bring it back "as soon as possible". Microsoft unveiled today that Cyberpunk 2077 will be considered once more under its standard refund policy, specifically for Xbox digitally-purchased games.
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